Frequently Asked Questions
What is the Posture Pod?
The Posture Pod is a smart, wearable device that gently trains your body to sit and stand with proper posture. Unlike traditional bulky and uncomfortable posture correction braces, it uses intelligent motion sensors and soft vibration reminders to help you build better posture habits - naturally and effortlessly.
Who is the Posture Pod for?
The Posture Pod is designed for anyone who wants to improve their posture, reduce strain and feel better daily, including:
🧍♀️ Office Workers
Sit taller and reduce back or neck pain during long hours at your desk.
🎒 Students & Teenagers
Perfect for study sessions, school days, and screen time - build healthy habits early.
🎮 Gamers
Stay focused and pain-free during long play sessions with posture reminders that keep you aligned.
👩👧 Parents
Support your child’s posture while improving your own - ideal for family wellness.
🏃♀️ Active Adults
Wear it at home, during errands, or while walking to maintain form and energy.
💡 Anyone with Poor Posture, Fatigue or Pain
Whether you’re recovering from bad habits or just starting your posture journey - Posture Pod makes it simple, wearable and effective.
What are the benefits of using the Posture Pod?
Good posture impacts everything - from how you breathe and move to how you think and feel. Posture Pod is a smart, wearable solution that gently trains your body to sit and stand tall, helping you build strength, relieve tension and feel better every day.
✅ Relieves neck, shoulder & lower back pain
✅ Reduces fatigue, tension & tech neck from long sitting or screen time
✅ Boosts focus, mental clarity & productivity
✅ Improves breathing, circulation & energy
✅ Encourages upright, confident posture throughout the day
✅ Builds healthy posture habits from a young age
✅ Prevents slouching, rounded shoulders & poor alignment
✅ Discreet under uniforms, office wear or casual clothes
✅ Supports better sleep through improved body alignment
✅ Engages & strengthens muscles without bulky braces
✅ Enhances balance, mobility & long-term spinal health
✅ Supports posture needs for work, study, gaming, parenting & daily movement
Where are you located?
Our head office is located in [Australian city you’re based in - if you live overseas, consider removing this entire question].
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.